We help our clients focus on their true business by removing their IT challenges. By being pro-active, we move our clients from “Crisis Management” to “IT Wellness”, so technology is a truly a powerful tool for them. And when there is an issue, there is a structure in place and a Help Desk to resolve issues with minimal impact.
An initial Discovery Meeting is required to see an overview of the current situation and architecture. From here we create a high level plan of action.
We do a detailed review of the current organization operation, priorities, existing infrastructure, environment and do a security assessment.
A detailed technology plan/architecture plan can now be created. If you decide to use our ongoing IT Support Services, there is no cost for this as it is part of integrated solution. Alternatively, you may pay for the technology plan and use any other vendors to implement the plan.
Urgent IT challenges that were identified above are resolved ASAP so your team can get back to work. Here we are “Putting out Fires”.
Our Toronto-based tech team supports your computer environment by providing remote support, on-site support as required and unlimited Help Desk. 24/7 Network monitoring.
Monthly scheduled meetings with your management team are required to review and discuss network performance, security, user support and business changes that may require additional attention and planning.
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